cookies &
data protection

1. Controller

The controller responsible for data processing is:

muv Studio  

Owner: Aylin Öncebe  

Address: Poststrasse 3, 8954 Geroldswil, Switzerland  

Email: info@muvstudio.ch  

2. General Information

Protecting your personal data is very important to us. We treat your personal data confidentially and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection law.

3. Collection and Processing of Personal Data

We process personal data when you:

- visit our website  

- book classes through our platform  

- create a customer account  

- use our app  

- contact us  

- subscribe to our newsletter  

The data collected may include:

- first and last name  

- email address  

- phone number  

- payment information  

- booking and usage data  

- IP address and device information  

4. Purpose of Data Processing

Your data is processed for the following purposes:

- managing bookings and payments  

- providing our website and app functionality  

- communicating with you (e.g. booking confirmations, reminders)  

- sending newsletters (with your consent)  

- improving our services and user experience  

- complying with legal obligations  

5. Use of Wix

Our website and app are operated using Wix.com Ltd.

Wix stores data on secure servers and may process data outside of Switzerland and the EU (e.g. in Israel or the United States). Wix is committed to maintaining appropriate data protection standards in line with GDPR requirements.

6. Booking System and Customer Accounts

Class bookings and customer account management are handled through the integrated Wix platform.

This involves processing all data necessary to deliver our services, including:

- booking details  

- attendance history  

- payment status  

7. Payment Processing

Payments are processed via the integrated payment functions on our website and app (Wix Payments), as well as through external providers such as TWINT and credit or debit card providers.

As part of the payment process, the following data may be processed:

- name  

- payment details (e.g. selected payment method)  

- transaction data  

- billing information  

If you choose to store a payment method in your account or within the app, this is done באמצעות tokenization via our platform provider (Wix). This means that no full payment details (such as complete credit card numbers) are stored. Instead, encrypted references are used to enable future transactions (e.g. automatic charges).

We do not have access to your full payment details.

Data processing is carried out for the purpose of payment handling and fulfilling our contractual obligations in accordance with Art. 6(1)(b) GDPR.

8. Email Communication and Newsletter

We send:

- booking confirmations  

- payment confirmations  

- reminder emails (e.g. for workshops)  

- newsletters (only with your consent)  

Emails are sent via Wix’s internal systems or integrated email service providers.

You can unsubscribe from the newsletter at any time.

9. Use of Google Analytics

Our website uses Google Analytics, a web analytics service.

Google Analytics uses cookies to analyse how users interact with the website. The information generated may be transmitted to servers operated by Google.

This processing is based on your consent.

You can prevent the storage of cookies through your browser settings at any time.

10. Cookies

We use cookies to:

- ensure the functionality of the website  

- enable bookings  

- improve user experience  

- analyse website usage  

When you first visit our website, you will be asked to provide your consent via a cookie banner.

11. Social Media

We maintain profiles on social media platforms (e.g. Instagram).

No personal data is processed directly through our website in this context.

When visiting these platforms, the respective providers’ privacy policies apply.

12. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above or as required by law.

13. Your Rights

You have the right to:

- access your stored data  

- request correction of inaccurate data  

- request deletion of your data  

- restrict processing  

- data portability  

- withdraw your consent at any time  

To exercise your rights, please contact us at: info@muvstudio.ch

14. Data Security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

15. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Last updated: March 24, 2026